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When a boiler stops working, it can be a cause for concern, but is it really an emergency? It depends on the situation. Boilers are essential for keeping your home warm and providing hot water, especially during colder months. Understanding when a malfunction qualifies as an emergency is crucial for your safety and comfort.

In this blog, we’ll explore the scenarios where a non-working boiler becomes an emergency and what steps you should take to resolve it.

 

When is a Boiler Breakdown an Emergency?

A non-working boiler can escalate into an emergency in the following situations:

No Heating or Hot Water

In the winter, losing both heating and hot water can be critical, especially for vulnerable individuals. Prolonged exposure to cold temperatures can cause health risks and lead to secondary problems like frozen pipes, which may burst and cause more damage.

Leaking Boiler

A boiler leak should never be ignored. Water damage can escalate quickly, and leaks may cause a drop in system pressure, rendering the boiler useless. If you notice water around the boiler, contact a professional immediately.

Carbon Monoxide Risk

Boilers can leak carbon monoxide, a deadly gas. If you have a carbon monoxide detector that starts beeping, or if anyone experiences symptoms like headaches or nausea, leave the property and seek emergency help. This is a serious situation that requires immediate action.

Strange Noises

Odd noises, like banging or whistling, may indicate air in the system, a faulty pump, or pressure issues. While not always urgent, strange noises should be inspected to avoid bigger problems later.

 

How to Handle a Boiler Emergency

If your boiler breaks down under any of the circumstances mentioned above, the first step is to stay calm and take action.

  • Switch Off the Boiler: If you suspect a leak or electrical fault, switch off the boiler at the mains to prevent further damage.
  • Ventilate the Area: For potential gas leaks, ventilate the area by opening windows and doors, and make sure to leave the property if you suspect carbon monoxide poisoning.
  • Call a Professional: Always contact a Gas Safe registered engineer from Thermaright to inspect and repair your boiler. Avoid attempting to fix the issue yourself as boilers are complex systems that require professional handling.

 

Is It Always an Emergency?

Not every boiler breakdown qualifies as an emergency. For instance, if the issue is with pressure settings or minor internal faults that don’t impact the safety of your home, it may be something that can wait for a regular appointment with a boiler engineer. However, if you’re unsure, it’s always best to err on the side of caution and consult a professional.

If repairs take time, you don’t have to suffer from cold. Temporary boilers can be a lifesaver in emergencies where immediate heat and hot water are needed.

At Thermaright, we provide temporary boiler hire solutions to keep your home or business operational during repairs. This ensures you don’t suffer from prolonged downtime while your boiler is fixed. 

 

Final Thoughts

A non-working boiler can sometimes be more than just a simple inconvenience—it can be an emergency that requires urgent attention. Knowing the signs of a serious issue, and when to call a professional, can make a significant difference in how you handle a boiler breakdown. If your boiler fails in the middle of winter or you suspect a leak or carbon monoxide issue, treat it as an emergency and take swift action to keep your home safe.

In cases where repairs take longer, Thermaright is ready to help with temporary boiler solutions, ensuring you and your loved ones stay comfortable and warm.